Shipping Information


WHERE DO YOU SHIP FROM?

As a proudly Australian company, we ship our stock directly from Sydney, Australia. This makes us unique as most of our competitors ship from China.


HOW MUCH DOES SHIPPING COST? 

When purchasing individual items, we offer the following shipping rates:

Country Shipping Cost
Australia $7.50
New Zealand $12.95

If you purchase 2 or more items, shipping is FREE for both Australian and New Zealand customers 

Country Shipping Cost
Australia FREE
New Zealand FREE

NOTE: Unfortunately we are unable to ship to countries other than those stated above.


PROCESSING TIMES

Orders are shipped out within 48 hours upon ordering, however please note that we do not ship on weekends.


STANDARD SHIPPING TIMES

Country Business Days
Australia 2-3
New Zealand 4-6

NOTE: The shipping times above are based on average delivery times for each region. 


WHERE CAN I FIND MY TRACKING NUMBER?

When your item is shipped, our system will notify you via email which will also contain your tracking number. 
If you haven't received a tracking number after the 5 days, don't worry. Just reach out to us at sales@artfuladdict.com and we'll help you out!

UNEXPECTED DELAYS

There may be instances where delivery may take longer than the standard shipping times stated above. In the case of international orders, in most cases these delays are caused by international customs processing that are beyond our control.
Please contact us if your order is taking too long to arrive and we will work with you to resolve any situation.